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Privacy policy

VISION HOLDINGS Limited (hereinafter referred to as “VISION”) is committed to protecting your privacy. This privacy policy details the steps we take to protect your personal information when you use services on our websites. It describes the personal information that we collect, the purposes for which we use such information, the steps we take to protect your personal information and how you can review and correct your personal information (hereinafter – “Privacy Policy”).

By accessing our websites, you are consenting to the information collection and use practices described in this Privacy Policy

VISION may change this Privacy Policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This Privacy Policy is effective from 1st March 2014.

What information we collect
We collect information about you from a variety of sources, including:

Information we collect from you directly

  • contact details;
  • age and/or date of birth;
  • your physical data, such as height, weight and other;
  • username and password;
  • financial information (including credit card or account information);
  • marketing and communication preferences;
  • other information relevant to customer surveys and/or offers.
Please be informed that if you choose not to provide certain personal information (e.g. your date of birth or your weight), we may not be able to provide you with the services you require, or the level of service on which we pride ourselves.

All the information we collect about you may be combined to help us tailor our communications to you and to develop world-class products and services.

VISION does not collect any sensitive information such as information about your ethnic or racial origin, political opinions, religious or philosophical believes and other similar information.

Information we collect about you when you visit our websites, use our services
We use cookies and other technologies to collect information about you when you visit our websites, use our services, or view online advertisements. We may collect information about your computer, including your IP address, operating system and browser type, for system administration and in order to create reports. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

The only cookies in use on our site are for Google Analytics. Google Analytics is a web analytics tool that helps website owners understand how visitors engage with their website. Google Analytics customers can view a variety of reports about how visitors interact with their website so that they can improve it.
Like many services, Google Analytics uses first-party cookies to track visitor interactions as in our case, where they are used to collect information about how visitors use our websites. We then use the information to compile reports and to help us improve our websites.

Cookies contain information that is transferred to your computer’s hard drive. These cookies are used to store information, such as the time that the current visit occurred, whether the visitor has been to the website before and what website referred the visitor to the web page.

Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page.

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
  • for purposes such as analyzing how our services is used, diagnosing service or technical problems or maintaining security;
  • to operate, maintain and provide to you the features and functionality of our services;
  • to fulfill requests you may make to us;
  • to personalize your experience;
  • to provide you with information and offers that we believe you may find useful or interesting, including newsletters, marketing or promotional materials and other information on services and products offered by us or third parties;
  • from time to time we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. For websites to which you login, it is your responsibility to ensure the security of your password and not to reveal this information to others.

Reviewing your personal information
In some cases, you can review and correct personal information provided through our websites by going to the page on which you provided the information.

In all cases, you can contact VISION with a request to delete/or stop transferring or processing any of or all personal information kept about you by sending a pertinent request. Click here to contact us. We will promptly address your concern and strive to reach a satisfactory resolution. However, you should be aware that as result of your request VISION shall not be able to provide its services in full extent (depending on the volume of the request) and no liability can be imposed to VISION.

You may unsubscribe from receiving marketing and/or other information from VISION by unchecking a special checkbox in your personal profile account.

Disclosure of your personal information

Except as described below, personal information you provide to and/or is collected by VISION through our website will not be shared outside of VISION and its controlled subsidiaries and affiliates without your permission.

Disclosure to service providers.
VISION contracts with other companies to provide services on our behalf, such as hosting websites, sending out information, processing transactions, and analyzing our website. We provide these companies with only those elements of your personal information they need to deliver those services.

Disclosures in connection with acquisitions or other organizational changes.
Circumstances may arise where for strategic or other business reasons VISION decides to sell, buy, merge or otherwise reorganize businesses in some countries. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or receiving it from sellers.  

Disclosure for other reasons. We may disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to comply with legal requirements or with legal process served on us, to protect and defend our rights or property, or in urgent circumstances to protect the personal safety of any individual

Transfer of personal information
The personal information we collect on our websites may be sent to any other country in which VISION or its affiliates, subsidiaries or agents maintain facilities. We may also store and process the information there. Although the laws that protect personal information in those countries may differ from the laws where you live, we will take reasonable steps to ensure that your privacy is protected. By using our websites and giving your information to us, you consent to the transfer of the data outside of your country.

Children's information
Services provided in our websites are not intended for use of persons under the age of 18. Please discourage your children from providing any personal information about themselves to anyone in any public discussion areas.

Links to other sites
Our websites may contain links to other sites such as VISION distributors and sales affiliates, other professional organizations or various publications. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other sites.

Enforcement of this Privacy Policy
If you have questions or concerns regarding your privacy, please contact VISION directly. Click here to contact us. We will promptly address your concern and strive to reach a satisfactory resolution.

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